World-Wide Limited Warranty Statement and Limitation of Liability
Rev. March 4, 2014
Sol IV Semiconductor, a division of 2417110 Ontario Ltd. (Sol IV) warrants that, lighting components furnished by Sol IV, except where otherwise stated, with manufacturing date code after March 2014 will continue delivering an adequate performance defined as Lumen Maintenance 70% or better, from the date of manufacture for the following time periods: LED modules, drivers and other components in end-product luminaires with operating cycles not exceeding 12 hours per day, 4380 hours per year: Six (6) Years Warranty providing that OEM luminaires where these components are used, are designed with proper heat dissipation in mind where none of the luminaire components will exceed 90% of maximum rated case temperature tested at maximum ambient temperatures specified in the luminaire's data sheet. The finished product installation must be completed by a professional electrician with a proper and currently valid Master Electrician License. In addition, the End-user must register the installation with Sol IV by providing the following information on the End-user's letter-head, by fax, email or regular mail:
- Date of installation
- End-user name, address, phone and contact name and email of Facility Manager and Maintenance Manager
- Name, address, phone number and contact name and email of person(s) that installed the product. Include copy of their Master Electrician License
- Include copy of Electrical Safety Inspection and the original Invoice for the registered materials
Sol IV components utilized in finished product Luminaires that do not qualify for a Six (6) Year warranty, i.e. those with operating cycles more than 12 hours per day, 4380 hours per year, are covered for a period of Five (5) Years. The warranty and remedies set forth herein are conditional upon proper transportation, storage and installation in conformance with current editions of National and local codes, Underwriters' Laboratories Inc., Canadian Standards Association, ENEC standards for safety and any Installation Instructions or recommendations of Sol IV. The conditions of tests concerning any luminaire which is claimed to have not performed satisfactorily under this warranty shall be mutually agreed upon in writing and Sol IV shall be notified of, and may be represented at all tests that may be made on the subject luminaire.
If any luminaire fails to meet the above warranty, and if the Purchaser or the End-user notifies Sol IV in writing (email) within ten (10) days of discovery of the defect, and makes the luminaire available, Sol IV shall thereupon correct such defect, at Sol IV's sole opinion, by either: (A) replacing the defective luminaire (F.O.B. Sol IV plant, Office or other point of shipment) with an identical or similar product or (B) repairing the defective luminaire if possible.
No repair or other labor charges or any other costs will be paid for unless authorized in writing by Sol IV.
In all instances Purchaser or End-user shall provide written (email) notification of a claimed defect to Sol IV. Sol IV will issue proper R.M.A. number that begins with W. Once the Purchaser or the End-user receives proper R.M.A. number, the Purchaser or the End-user shall return the defective luminaire to Sol IV. Luminaires must be returned in proper packaging as not to get damaged in transport.
The foregoing shall constitute the sole compensation to the Purchaser or the End-user and the sole liability of Sol IV with regard to warranty. Sol IV makes no other warranty, statutory or otherwise, and none is implied. In particular, without limiting to foregoing, no warrant of salability or fitness for a particular purpose is made or implied. Sol IV's liability on any claim of any kind, including negligence for any damage arising out of, connected with, or resulting from this warrant, or from the supply or failure to supply a luminaire, or from the design, manufacture, sale, delivery, resale, installation, inspection, repair, operation or use of a luminaire furnished by Sol IV, shall in no case exceed the purchase price allocated to the luminaire or luminaires which give rise to the claim. Sol IV reserves right to change it's Warranty at any time and without any notice to anyone.